The operations
control center for property managers.
Reservations, guests, automations, cleaning, owners, contracts and channels — connected in one system that thinks operationally, not transactionally.
One inbox for every channel that pays you.
Native two-way sync where it matters. Manual rules where it doesn't. No spreadsheets in between.
Today's operation, in one view.
Every check-in, every turnover, every unassigned task — surfaced before it becomes a guest message at 11pm.
Live timeline
Check-ins, check-outs and SLAs on a single horizon. Color-coded by readiness, not by status.
Auto-triage
Unassigned tasks, late cleaners and double-bookings escalate to the operator who can fix them.
Manager + staff views
Operators get the control room. Staff get a phone-shaped task list. Same source of truth.
AI with operational context — not a chatbot.
Every draft knows the guest, the reservation, the property rules and the open tasks. Nothing magic. Everything auditable.
Contextual drafts
Replies grounded in reservation, house rules and the last 12 messages — never invented.
Approvals & audit
Any AI action can require a human approval. Every change is logged with who, when and why.
Variables, not prompts
Automations use typed variables (check-in time, payout %, cleaner SLA) — not free-text prompts that drift.
The unit is ready, or it isn't.
From checkout to the next check-in, every unit walks a state machine. Staff upload evidence. Managers see readiness, not promises.
- Linens
- Kitchen
- Bath
- Inspect
- Linens
- Kitchen
- Bath · photo
- Inspect
- All
- —
- —
- —
- Linens
- Kitchen
- Bath
- Sign-off
Auto-generated tasks
A checkout creates a turnover task with checklist, photos required and SLA — assigned by zone or cleaner.
Evidence + sign-off
Photos and notes attach to the task. A unit only flips to Ready after sign-off — or after AI matches the checklist.
Pre-arrival readiness
Each upcoming check-in shows: unit state, blocker tasks, ETA. If it won't be ready, the operator knows by 9am.
Bring your operation
into one system.
Gried is rolling out to property managers running 20–500+ units. Request access and we'll scope a migration with your team.